FAQ

Do you ship internationally?

Unfortunately, as of now, we only ship throughout the United States. 

How are your parts shipped?

We ship our parts using both UPS and USPS. 

*COVID-19 UPDATE: Please allow a few extra days for shipping and delivery to some areas.  

I need my parts quicker, is there any way that I can expedite my shipping?

For most orders we do have expeditated shipping options at an additional cost. 

I was sent the wrong items, what do I do?

If there was a mix up with your order we always want to make it right. Get in touch with our parts team and we will make sure that you get the parts you were looking for. 

I ordered the wrong item. Can I return it or get a refund?

We do offer refunds on certain items. Please read out Refund Policy for more information.

What payment options are there?

We accept all major credit cards. 

I have a question that hasn't been covered. How do I get in contact?

You can contact us directly at (508)-747-6181 or through our email info@pilgrimpowersports.com. We will get back to you as soon as we can.